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SAP CRM Training in Bangalore

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SAP CRM Training in Bangalore 2017-11-07T12:28:58+00:00

Besant Technologies offers the best SAP CRM Training in Bangalore with the aid of the most talented and well experienced professionals. Our instructors are working in SAP CRM and related technologies for quite a number of years in leading multi-national companies around the world. What makes us trusted masters in this field is the fact that we are clearly aware of industry needs and we are offering training in a very much practical way.

Our team of SAP CRM trainers offers SAP CRM Training in various different modes such as Classroom training, SAP CRM Online Training, SAP CRM Corporate Training, Fast track training and One-to-One training. Our team of experts have framed our SAP CRM syllabus to match with the real world requirements and industry expectations right from beginner level to advanced level. Our training will be held either on weekdays or weekends depending upon the participant’s requirement.

The major topics we cover under this SAP CRM course are Overview of CRM Architecture, CRM User Interface(Web UI), Marketing, Sales, Service, Interaction Center(Web Client), Middleware with lots of live practical examples.

Every topic will be covered in the most practical way with the assistance of various real time examples.

Besant Technologies Provides SAP CRM Training Courses in Marathahalli & BTM Layout at Bangalore. Our Training Institute has now started providing certification oriented SAP CRM Training in Bangalore. Our participants will be eligible to clear all type of interviews at the end of our sessions. We are building a team of SAP CRM trainers and participants for their future help and assistance in subject. Our training will be focused on assisting in placements as well. We have a separate HR team professionals who will take care of all your interview needs. Our SAP CRM Training Course Fees is very moderate compared to others. We are the only SAP CRM training institute who can share video reviews of all our students. We mentioned the course timings and start date as well below.

Session: 1 – Introduction

  • Over view of CRM Architecture
  • Business Partner
  • Business categories
  • BP Roles & Grouping, BP Relationships
  • Business partner Hierarchy
  • Organizational Management
  • Organizational Model, Org Determination
  • Territory Management
  • Territory Hierarchy Levels
  • Product Master
  • Attributes & Set Type, Hierarchies & Categories,
  • Product types, Maintain Products
  • Transactional Processing
  • Business Transactions
  • Item Category
  • Activity Management
  • Business Activities
  • Partner Processing
  • Partner Functions, Access Sequence, Determination Procedure
  • Actions
  • Action Profile, Conditions
  • Pricing
  • Condition Techniques and condition types
  • Billing
  • Billing Unit, Billing Type, Billing Document
  • Easy Enhancement Work Bench

Session : 2 – CRM User Interface(Web UI)

  • UI concepts and UI V’s SAP GUI
  • Business roles
  • Authorization roles
  • Navigation bar profile
  • Work center link group
  • Direct links and logical links
  • Enhancing the existing business roles
  • Linking business role to org model
  • Transaction launcher

Session : 3 – Marketing

  • Marketing Planner & Campaign Management
  • Marketing Calendar
  • Personalized Mail Forms
  • Segment Builder
  • Customer Segmentation, Attribute List, Info sets
  • Product Proposals
  • Campaign Automation
  • External List Management
  • Lead Management
  • Lead Questionnaire

Session : 4 – Sales

  • Opportunity Management
  • Copying Controls
  • Sales Cycle, Tools – Buying Center & Sales Agent
  • Quotation management
  • Order Management
  • Special functions in quotation and order management
  • Contract management
  • Rebate management

Session : 5 – Service

  • Installed Base management
  • Installed Categories
  • IB Components
  • Objects, Object Family
  • Assign Object Family to IB Category
  • Service agreements and service contracts
  • Service plans, SLA Profiles and Response and Availability Times
  • Service order management
  • Complaints and Returns
  • Warranty claims

Session : 6 – Interaction Center(Web Client)

  • Agent Function and Processing IC
  • Agent Inbox
  • IC Web Clint Profile
  • IC Web Clint Functions
  • IC Manager Portal
  • Communication Architecture
  • Rule Polices like ERMS and IDI (Intent Driven Interaction)
  • Launch Script
  • Broad cast massage
  • Alerts

Session : 7 – Middleware

  • Middleware overview
  • Administration Console
  • Business Objects
  • Customizing Objects
  • Condition Objects
  • B Doc Modeler, B Doc Messages
  • Replication & Realignment
  • B Doc Types,
  • Initial data load, Delta load & Synchronization
  • Queue registration
  • Error Handling and Monitoring
  • Integrating between R/3 & CRM

Upcoming Batches

Starts Duration Days Time (IST)
04th Nov 6 Weeks Sat & Sun 10:00AM – 01:00PM
06th Nov 4 Weeks Mon – Fri 08:00AM – 09:30AM
11th Nov 6 Weeks Sat & Sun 04:00PM – 07:00PM
13th Nov 4 Weeks Mon – Fri 06:30PM – 08:00PM
18th Nov 6 Weeks Sat & Sun 04:00PM – 07:00PM
20th Nov 4 Weeks Mon – Fri 06:30PM – 08:00PM
25th Nov 6 Weeks Sat & Sun 12:30PM – 03:30PM
27th Nov 4 Weeks Mon – Fri 06:30PM – 08:00PM

SAP CRM certification Training in Bangalore

We will guide you to clear the SAP Certification that we are providing is an integrated process that consists of a series of classes and expert lecture sessions. By the end of the certification process, we conduct assessments to test your skills and later award you with certificate as an indicator of your expertise in the subject and technology.

I would like to thank Besant Technologies for their wonderful support and the assistance offered during the course of my SAP CRM training process. The trainers were extremely experienced and resourceful which helped us in getting a better grasp on all the subjects. Also, the study materials which were provided was of immense value

Dhivya

The training I obtained in Besant Technologies has helped me a lot in gaining knowledge about SAP CRM Technology. I will now recommend Besant Technologies to all my friends and family. Their training has played a major role in aligning my focus with technology and being able to comprehend it.

Bala
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Key Features

  • Qlikview: 30 – 45 Days Practical Classes
  • In Class, You Get In-Depth Practical Knowledge on each Topic
  • Weekdays Classes
  • Weekend Classes
  • Location: Courses are run in our Bangalore training centres (BTM Layout, Marathahalli, Jayanagar)
  • Can be on-site at client locations (Corporate Training and Online Sessions)
  • Pay only after Attending FREE DEMO CLASS
  • Highly cost effective Training Fees
  • Real Time Case Studies To Practice
  • Free Wifi to learn subject
  • Latest Study Material
  • Attend 1st Class Free
  • Fast Track courses

TIM Training Academy enjoys strong relationship with multiple staffing companies in India and have +60 clients across the globe. If you are looking out for exploring job opportunities, you can pass your resumes once you complete the course and we will help you with 100% job assistance.

  • Lots of MNC Companies and Recruitment Firms contacts us for our students profiles on regular basis
  • We help our students prepare their Resumes
  • We Provide Assistance for Interview Preparation
  • Latest and Update Course Contents as per corporate standards.
  • ONE-to-ONE Tuitions to make Students Data Analytics Experts

We provide 24X7 support by email for issues or doubts clearance for Class Room training.

Why We are No.1 Institute in Bangalore?

  • Experienced MNC Trainers
  • Best Infrastructure in Bangalore
  • Quality Based Training
  • 100% Placement Assistance
  • Learn,Improve and Achive

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